Terms and Conditions

Welcome to Poqihe.com. These Terms and Conditions govern your use of our website and the renovation services we provide. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, please do not use our website or services.

1. Definitions

"Company", "we", "us", or "our" refers to Poqihe.com, the provider of renovation services.

"Client", "you", or "your" refers to the individual or entity accessing our website or engaging our services.

"Services" refers to the renovation services, including cosmetic and capital repairs, offered by the Company.

"Website" refers to Poqihe.com and all its content.

2. User Obligations

By using our website and services, you agree to:

• Provide accurate and complete information when communicating with us or requesting services;
• Maintain the security of any account information or passwords associated with our services;
• Grant reasonable access to your property for the purpose of evaluating, planning, and performing renovation services;
• Make timely payments for services as outlined in your service agreement;
• Comply with all applicable laws and regulations related to renovation and construction;
• Not engage in any activity that could damage, disable, or impair the function of our website;
• Not attempt to gain unauthorized access to any part of our website or systems.

3. Service Limitations

While we strive to provide high-quality renovation services, please be aware of the following limitations:

• Service availability may vary by location and is subject to our operational capacity;
• Timelines provided are estimates and may be affected by unforeseen circumstances, material availability, or permit delays;
• We reserve the right to refuse service to anyone for any reason at our discretion;
• Certain structural modifications may require specialized permits or may not be possible due to building codes or structural limitations;
• Weather conditions may affect outdoor work and project timelines;
• Changes to project scope after agreement may result in additional costs and timeline adjustments.

4. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, designs, and software, is the property of Poqihe.com and is protected by intellectual property laws. You may not reproduce, distribute, modify, create derivative works, publicly display, or exploit any content from our website without our express written permission.

Any feedback, suggestions, or ideas you provide regarding our services may be used by us without any obligation to compensate you.

5. Liability Limitations

TO THE MAXIMUM EXTENT PERMITTED BY LAW, POQIHE.COM SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.

Our total liability for any claims arising from or related to our services shall not exceed the total amount paid by you for the specific service giving rise to the claim.

We do not guarantee that our website will be error-free, uninterrupted, or free from viruses or other harmful components.

6. Dispute Resolution

Any dispute arising from or relating to these Terms and Conditions or our services shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, the dispute shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in the jurisdiction of our primary business location.

You agree to waive any right to participate in a class action lawsuit or class-wide arbitration.

7. Termination

We reserve the right to terminate or suspend your access to our website or services at any time without prior notice for any reason, including violation of these Terms and Conditions.

Upon termination, provisions that by their nature should survive termination shall remain in full force and effect.

8. Changes to Terms

We may modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website or services after any changes indicates your acceptance of the modified terms.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which our primary business is located, without regard to its conflict of law principles.

10. Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect.

11. Force Majeure

We shall not be liable for any failure to perform our obligations where such failure is a result of acts of nature, fire, flood, earthquake, other natural disasters, terrorism, government action, civil unrest, strikes, or other labor problems.

12. Entire Agreement

These Terms and Conditions, together with any service agreements or contracts, constitute the entire agreement between you and Poqihe.com regarding your use of our website and services, superseding any prior agreements.